FAQ,S

01. What Do SheaSuds Products Do? +
SheaSuds cleanses and strengthens your hair, protecting it from breakage, dryness, and split ends. Our Face Serum hydrates, brightens, and improves overall skin health.
02. Didn’t Get Any Results After Using SheaSuds Products? +
For the best results, we recommend using SheaSuds products regularly for at least one month.
03. How Long Will Your Skin and Hair Care Products Take to Show Results? +
For visible and long-term results, our organic shampoo and face serum should be used consistently for at least one month.
04. Does Leaving Your Hair Wet Cause Hair Loss? +
Yes, leaving your hair wet can cause hair loss, as wet hair is more fragile and prone to breakage. Sleeping with wet hair can also lead to moisture and product absorption into the pillow, making hair brittle and frizzy.
05. Are Your Skin and Hair Care Products Halal? +
Yes, all our shampoo, face serum, and other products are halal-certified.
06. How Do I Place an Order? +
Simply go to the products section, add your desired items to the cart, fill in the required details, and place your order.
07. Do You Offer Cash on Delivery? +
Yes, we do!
08. How Will I Know If My Order Is Placed Successfully? +
Once your order is placed successfully, you will receive a confirmation email with all order details. If you placed the order yourself on our website, you can also check it under My Account → My Orders.
09. When Will My Order Be Dispatched? +
Your order will go into processing as soon as it is successfully placed.
10. Do You Take Orders Over the Phone? +
Yes, you can place orders through multiple channels, including our website, WhatsApp, Instagram, TikTok, Facebook, and phone calls.
11. How Do I Check the Status of My Order? +
We will update you via email and SMS at every stage of your order. Once placed, you will receive an email or SMS with order details. When your order is dispatched, you will get another SMS with tracking details. If you don’t see any updates, please check your spam folder or old messages. In case of any unexpected delays, we will send you a special update.
12. I Got a Confirmation Call for My Order. Why Is That? +
You receive a confirmation call to ensure there are no changes to your order before dispatch.